From Empty Tables to Buzzing Venues: Creative Promotions & Marketing for San Diego Bars & Restaurants
Standing out in today’s competitive bar and restaurant scene is no easy feat. As San Diego’s leading hospitality consulting and management team, we know the struggle is real. With amazing bars and restaurants popping up everywhere, flashy emails and generic drink specials just don’t turn heads anymore.
To keep your venue packed and your revenue rising, you need to unleash your inner marketing mastermind. In this article, we’ll share the secrets to creating promotions that resonate with your crowd and keep them coming back for more. So join us as we pull back the curtain on how we help our clients and venues dominate the hospitality game.
Targeting the right audience with your promotions
There’s a lot to be said for experimenting with ideas, but before you unleash a tidal wave of promotions, take a minute to understand who you’re trying to attract. Once you know who your ideal customer is, you’ll be much better equipped to create promotions that get them through your doors.
Are you aiming for the after-work crowd who’s looking for a relaxed atmosphere? Or live music enthusiasts who want a high-energy vibe? Does your venue cater to a casual beer drinking crowd or sophisticated cocktail connoisseurs?
Remember, the right promotion feels like a customized invitation, not a generic one-size-fits-all message. By taking a targeted approach, you’ll generate buzz with the people who matter most.
Here are few ideas to get your creativity flowing:
Live music = the sound of higher profits
Live music can be a goldmine for your restaurant or bar. With the ability to attract new faces during off-peak hours and keep guests seated longer, live music is proven to drive additional sales.
Plus, there’s another strategic advantage…
Live music can shift your menu mix between food and beverage sales. If your bar typically leans towards food sales, a well-chosen band can attract a drink-loving crowd.
This shift, even with potentially lower overall sales, can actually increase your profit because liquor sales have higher profit margins compared to food.
Partnering for profit
Don’t miss out on the power of beverage partnerships. Many beverage brands are eager to partner up in an effort to promote their products. That’s especially beneficial for hospitality businesses since these opportunities are known to increase customer traffic and spending.
Here are a couple of ways to leverage these partnerships:
- Offer exclusive giveaways like an Elijah Craig kit (think whiskey flights!) to boost brand awareness and sales.
- Team up with a brand to host a themed event like discounted mint juleps on Kentucky Derby day or Mexican beer flights and specialty cocktails on Cinco De Mayo.
Enhance your customer’s experience with unexpected moments
It’s time to ditch the one-size-fits-all approach. Whether you own and operate a big nightclub, high-end restaurant, or neighborhood bar, every venue has VIP guests. Identify yours and celebrate when they spend money at your establishment to make them feel special and valued.
As we explored in our 2024 Hospitality Trends Report, one great way to go about that is to leverage personalized service.
On a basic level, you can implement a loyalty program that rewards repeat customers with personalized perks. For example, offer points for visits or social media mentions and allow guests to use their points for a free drink or exclusive experiences such as VIP access to upcoming events.
Take it one step further and use your reservation system to identify birthdays and special occasions, then create a magical public moment for your guests. Perhaps that means providing engraved chopsticks with their names, or surprise them with a custom cake, handwritten card, or branded gift.
Or get creative and mix a unique cocktail named after the guest or a photo booth experience with a custom backdrop to share on your social media pages. Be sure to tag the guest and encourage them to share their experience, turning a personal touch into a powerful social media marketing tool.
Turn slow nights into off-peak opportunities
Ever feel like your venue has hidden potential that’s just waiting to be unleashed? That’s probably because it does! It may be time to forget your traditional “open hours” and build out your strategy to start looking at hidden revenue streams lurking in non-traditional time slots.
Don’t forget the health-conscious crowd! You could try offering a special Mocktail Monday Menu with a selection of delicious and guilt-free drinks or featured vegan and vegetarian dishes.
- Industry Nights & Networking: With new hot new venues opening regularly, there is no denying that the San Diego hospitality scene is electric.
So, why not tap into the local network and attract new customers by hosting an “Industry Night”. Offer discounted drinks and food specials, or even host friendly competitions between bartenders or chefs. This creates a buzz that can attract new guests curious about the latest happening spot. - Rethink Happy Hour: For upscale venues, think “Tasting Tuesdays” featuring flights of artisanal spirits paired with small plates. Or “Cigar & Cognac Evenings” offering premium cigars and top-shelf cognac selections in a dedicated lounge area.
For more casual venues, hosting trivia night paired with happy hour drink specials is a tried and true approach. You can get even more creative and host arcade nights where you bring in classic arcade games and host a friendly competition. - Rooftop Yoga & Rosé: Embrace the golden hour with an on-trend wellness experience. Partner with a local yoga instructor to host sunrise or sunset yoga sessions on your rooftop (weather permitting!). Offer a post-yoga mimosa or a refreshing glass of rosé for an extra touch of relaxation.
Look to current events and pop-culture for inspiration
Learn to speak your audience’s language by thinking outside the box and giving them pop-up events or one-offs that will not only excite them, but keep them wondering what you’ll do next! An example of this is the Taylor Swift brunch Lumi hosted last year. They capitalized on the buzz from Taylor’s concert tour and threw a daytime party the Swifties flocked to complete with disco-ball cocktails, friendship bracelets, and a T-Swift photo wall!
You can also consider hosting watch parties of a popular reality show (even better if you can team up with a local celebrity who is on the show), or throw a Masters theme party, complete with pimento and egg salad sandwiches serviced in green sandwich baggies.
Ready to transform your bar or restaurant into a destination?
The key lies in knowing your audience, who you want to attract, and building promotions that speak to them. From personalized experiences to strategic partnerships, there’s a world of opportunity waiting to be explored. Your promotions can be funny, exciting, unique, or a way for your guests to save a buck or two, but in the end, it has to work.
Need help designing the perfect promotions for your venue?
RMD Group, San Diego’s leading hospitality consulting and management team, can help you create a customized strategy that will boost your bottom line. Contact us today and let’s get started.