Will it last? How to choose the right flooring and seating materials for your bar, restaurant, or nightclub
As the leading hospitality consultant in San Diego, we work with clients who either already own a business, who own a space they’d like to turn into a hospitality venue, or who are looking to start development on a new project from the ground up. We consider ourselves experts in our industry because we have […]
Lighting and sound: designing a money-maker in the hospitality industry
One of the most exciting parts of developing a new concept is the design. For left brain people, or strong A-type personalities, good design entails logical space planning, structure, reasonable layouts, details, etc. For the right brain, creative types, it means creating a new environment, colors, patterns, textures. Regardless of what excites you about design
Form follows function: how to optimize efficiency, customer experience, and financial results through layout and design
If there’s one thing we know, it’s how to develop and manage some of the best bars, restaurants, and nightclubs in the hospitality industry. Success can be defined in many different ways, but one thing is certain, a business has to make money in order to thrive. San Diego’s Gaslamp Quarter is a highly competitive […]
Vegan brunch, craft cocktails and more: What’s trending on San Diego’s food scene
Wondering where San Diego’s insiders are eating and drinking? It’s easy to spot lines out the door, but some underlying trends are harder to see. We took a data-driven look at the question, using Yelp to deduce which local businesses have been seeing especially high review volumes this month. To find out who made the […]
Hospitality team spirit: creating passionate and happy bar, restaurant, and nightclub employees (part 2)
Developing a strong bar, restaurant, and nightclub staff starts with leadership, mentorship, a strong training program. This creates a good, solid foundation to build on, and without it, turnover is sure to be high. However, just because employees are sticking around, doesn’t necessarily mean they are happy or satisfied. When we started the RMD Group, [&helli
Hospitality team spirit: the value of training programs, leadership, and mentorship (part 1)
There is a reason why companies like Google, Facebook, Hilton, and Salesforce have such high employee retention rates. Based on compensation, diversity, paid-time-off, and other perks, they rank among the highest in employee satisfaction in the United States of America. But you don’t have to be a Fortune 500 business in order to make your […]
Space planning your bar and restaurant with RMD Group
What does space planning mean to you? Is it where the bar is located? How many TVs you may hang and where? The circulation pattern of the kitchen? Or how the customer may perceive the space? It can mean a lot of things and will raise many challenging questions as to the best utilization of […]
Customer service tips that create unforgettable experiences in restaurants, bars, and nightclubs
Let’s face it, whether you’re out to eat, servicing your car, or flying cross country, customer service shapes the way we experience a business. It could be argued that the hospitality industry’s heart and soul lie in customer service…in fact, it’s the very word itself. To be hospitable is to be friendly and welcoming to […]
Historic bar and restaurant “Paragon” lives on with support of RMD Group
If you’ve ever visited Seattle, you may have passed through the quintessential hometown neighborhood of Queen Anne. Referred to as “The Hill”, and nestled above the Space Needle with picturesque views of Mt. Rainer, is one of Seattle’s most cozy downtowns. Paragon Bar & Kitchen, described as an “institution” by the locals, is one of […]
Michelin star chefs and culinary talent elevate San Diego’s restaurant scene
San Diego hasn’t always been a foodie’s dream destination. It wasn’t that long ago when big cities like New York, San Francisco, Los Angeles, and Las Vegas got all the culinary fame. Sure, you could find gems here and there: a fresh sushi roll, an authentic slice of NY pizza, or a crave-worthy late-night California […]